Soho & Mayfair, Central London

Talk to someone

Book a visit

Some jobs are quicker to sort out in person. Arrange a time with the team and we will have the right things to hand when you arrive.

Online booking is not open yet

We are finalising which appointment types we offer and when. Rather than show you a calendar we cannot keep to, the booking form stays off until it is genuinely running.

In the meantime the answer is the same as it has always been: call us, or send a message, and we will arrange a time that works. If you tell us what the job is, we will have the products out ready for you.

Customer and ironmongery specialist checking a mortice lock against a timber sample

Worth asking about

The things people come in for

Matching an existing fitting

Bring the old handle, hinge or lock and we will find what fits — or tell you honestly if nothing will.

Choosing between two products

What the difference actually is in use, rather than what the box says.

Working out what a job needs

Describe the door, the wall or the material and we will put the list together.

Quantities for a project

Fixings, sealants and consumables for a run of work rather than a single repair.

Setting up a trade account

Talk through how you buy and what terms would suit.

Something that has gone wrong

A part that does not fit, or an order that is not right. Bring it in.

Not sure it needs a visit? Send us the question and we will tell you.